Shipping & Returns

 

Returns:

At Printerior's discretion, returns and replacements will be accepted within 90 days of purchase.  Please check the material label before opening your product.  Only sealed product can be returned. Shipping of items for exchange or refund is paid by the customer. Contact Printerior at info@Printeriordesigns.com before shipping any returns to obtain an RMA number. Printerior will pay shipping to return and/or replace product with manufacturing defects or not matching your order. 

If you ordered the wrong items by mistake and need refund or replacement, please first contact us at info@printeriordesigns.com.

If you are having printing or compatibility issues, please contact our support at info@printeriordesigns.com. Printerior does not warrant compatibility with any specific hardware, though we will do our best to support you in making the filament work on your machine.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.